Last updated: Jan-2026
Thank you for shopping with Green Tower Egypt. We aim to deliver your orders in a timely, safe, and transparent manner. Please read our shipping policy carefully.
Shipping Coverage
We currently ship orders within Egypt only.
Delivery is available to:
Cairo & Giza
Alexandria
Delta Governorates
Upper Egypt
Red Sea & Canal cities
Remote areas may require additional delivery time or fees.
Shipping Methods & Couriers
Orders are shipped using trusted local courier services within Egypt to ensure safe and reliable delivery.
Shipping Fees
Shipping fees are calculated based on:
Delivery location
Package size and weight
Estimated fees:
Exact shipping cost will be shown at checkout before confirming your order.
Order Processing Time
Orders are processed within 1–3 business days
Orders placed on Fridays or public holidays will be processed the next business day
Estimated Delivery Time
Cairo & Giza: 1–3 business days
Other Governorates: 2–5 business days
Delivery times may vary during peak seasons, promotions, or due to courier delays.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for most locations within Egypt.
Please ensure:
Correct delivery address
Available phone number
Payment is ready upon delivery
Failure to receive the order may affect future COD eligibility.
Order Tracking
Once your order is shipped:
Our team may contact you by phone or WhatsApp
The courier will coordinate delivery directly with you
Incorrect Address or Failed Delivery
If:
The address is incorrect
The customer is unreachable
Delivery is refused without valid reason
The order may be returned, and re-shipping fees may apply.
Damaged or Missing Items
If your order arrives:
Damaged
Missing items
Please contact us within 24 hours of delivery with:
Order number
Photos of the package and product
📧 Email: [email protected]
📞 Phone / WhatsApp: 01006462640
Contact Us
If you have any questions about shipping, please contact us:
Green Tower Egypt
🌐 Website: https://greentoweregypt.com
📧 Email: [email protected]
📞 Phone / WhatsApp: 01006462640